Privacy Policy
Last updated: February 2026
1. Introduction
FundFloor ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (fundfloor.ng) and use our platform (app.fundfloor.ng).
2. Information We Collect
We collect information you provide directly to us, including:
- Personal identification information (name, email address, phone number, BVN)
- Property information (for landlords: property documents, addresses)
- Financial information (bank account details, transaction history)
- Usage data (how you interact with our platform)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage deposits
- Verify identities and property ownership
- Communicate with you about your account and services
- Comply with legal and regulatory obligations
4. Data Security
We implement bank-grade 256-bit encryption and industry-standard security measures to protect your personal information. We conduct regular security audits and maintain strict access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Sharing
We do not sell your personal information. We may share your data with trusted third parties including our banking partners, payment processors, and regulatory bodies as required by law. All third-party partners are bound by strict data protection agreements.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. You can manage your data preferences through your account settings or by contacting us at privacy@fundfloor.ng.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@fundfloor.ng
Address: Lagos, Nigeria